Available Support Channels
We offer a few easy ways to get in touch with our customer service crew. Just pick the method that best suits your situation and how quickly you need an answer.
- Live Chat: Available 24/7 for immediate help with gaming queries and account support.
- Email Support: Send us a message at [email protected] – we aim to respond within 24 hours.
Phone Support: Give us a buzz on 1800 555 729 – Monday to Friday, 9:00 AM to 6:00 PM AEST.
Support Categories
If you’re heading to our site, we can help you navigate:
- Account Verification: ID checks and security matters to keep your profile safe.
- Banking Assistance: Help with your deposits and getting your withdrawals sorted.
- Technical Support: Troubleshooting game rules or any pesky technical difficulties.
- Responsible Gambling: Support services and self-exclusion options to keep your play in check.
Note: We take your privacy seriously. Any information shared with our support team is handled according to our Australian privacy standards.